I had a party of 30 for my birthday. It took them 2 hours to seat us. Then they tried to charge me $60 for my cake that I brought in. The manager RUSSELL CLEBERT is very rude and inconsiderate. We got there at 9:00 and didn't finish dinner until 1:15!!! Then they wouldn't allow us upstairs to party, which was the main reason I had my birthday dinner at Shout. We spent alot of money there that evening and were treated like crap. I even spoke to the manager and told him they gave me theee WORST experience of my LIFE and he acting as though he could care less... I felt like I was being pranked the service was SOOOO BAD and I will never spend another red cent in that establishment!!
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