Good: Nothing. Bad: Lady at front was terrible...she treats people like criminals...I paid for a cat (no such thing as adopting since you have to pay) What I got was a Sick cat. Bleeding in stool since day one..I set up appointment and brought the cat back they said oh it's just stress the cat will be fine...4 days later cat still bleeding..brought back and said I would like my money back...Do you believe they treated me so bad because I said I wanted a refund?? Are they nuts? ...Also the place really stinks not just the staff. Improvements: Get rid of that Manager in front. Other: Come to find out this cat had some bacterial infection.Feel sorry for the pets there..
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