I enjoy going to Ham's Restaurant because of the food. The employees are nice, but sometimes they aren't as skilled as they should be. Let me review the last time I went there, with your keeping in mind that this happens only about 3 out of 8 times, sometimes less, sometimes more, it just depends. We went there at 630pm. We waited a few minutes to be seated, but we were seated quickly after the small initial wait. The server came and introduced herself, but when we started asking questions, she clammed up and said she didn't know. Well, duh! She didn't even say she'd ask the manager or another server! We had to ask her to find out for us. Then as we ordered, she took the longest time and keep interrupting us. Then when our food came (a pretty long wait as well), it was fixed wrong. We have just learned to accept this as part of eating there because the food is sooooo good, and the change of atmosphere is great.