The skin on my scalp is sensitive, and while I've gotten good cuts and color at other places, I'm always sore for a while afterwards. I came across the JB reviews for Mode, and something about "organic" clicked. I went to the Roosevelt location and Celeste did a great job on my hair. I was looking to go a bit darker and lower-maintenance and she knew exactly what to do. Now I have a great, easy style and just the color I wanted for a very reasonable price--plus, it didn't hurt! It's also one of the cutest little salons I've ever seen, and even their coffee is organic (and delicious, I might add). I must give Celeste big props for the fantastic hand massage she gave me while we were waiting on my color. I think I've found my long-term salon.