My husband and I live in an old historic home. It's always in need of repair and we are always in need of supplies. Before our local Home Depot was built, Scotty's was Bagwell's only competition. Now that Scotty's is gone, Home Depot is their only competition. Bagwell has been able to handle the competition of both businesses. Neither of the national companies has ever come close to the personal service Bagwell gives. They have always been able to give accurate answers to any question we've ever asked. They stand behind their products. They deliver for free. And their prices often meet or beat Home Depot's.