Century Bank is not my favorite bank. I opened an account because they have free checking. It was pretty much OK for a bank. The teller, Amy, was really nice. She knew my name and always went the extra mile to help me. I liked her; she did an excellent job. I do not do much banking in a physical branch so I did not go in often. There were never lines which is great. the bank next door always had a long line. I actually have an acct with the bank next door but prefer Century Bank.