The Appliance Hospital had been in business many years before my husband and I first visited there. Originally, we went to the Appliance Hospital to see about having a refrigerator repaired; however, after talking with the owner, we decided to buy a refrigerator which had already been repaired. We learned that the owner gets nonworking appliances, repairs them and then resells them. Although the prices seemed quite cheap, there are no guarantees on any of the items. We were quite happy with the refrigerator we bought from Appliance Hospital but we've talked with other people who weren't very pleased. I think the way one views this business boils down to the luck of the draw.