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Marshalls/Boynton Beach - Review by MOMMY O | Marshalls Incorporated

Marshalls Incorporated

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Marshalls/Boynton Beach 4/6/2006

I visited the Marshalls store in Boynton Beach yesterday with my two small children. I went looking for a shirt to wear for a family picture coming up. As I picked out a few things to try on, I headed for the fitting room. When I arrived at the fitting room, I noticed a wheel chair emblem on the front of the fitting room attendants' counter. The emblem/sign stated something about "if you needed assistance, to let the store know". I was pushing my baby stroller and had my 2-year-old in tow also. The fitting room attendant gave me my number and I headed in to try my selections on. I tried to maneover my stroller in but there wasn't much room, between the counter and the attendant. When I said, "Excuse me" to the attendant she gave me a dirty look and I asked her how people in wheel chairs are supposed to get back here. Because there is no possible way someone wheel chair bound would be able to try anything on in those fitting rooms. She just laughed and didn't answer me. As anyone with a stroller knows, you have to go into the handicapped fitting room so I headed in there. The lights in the stall were completely burnt out. I had to try my clothes on, leave my kids in the dark and go look in another mirror. I ended up not buying anything in that store because I couldn't find anything that I HAD to have. I will be contacting the store manager because I don't think the fitting room or the attendant were what any store would want their customers to deal with. I've shopped there before and have had more pleasureable experiences but not the trip on April 5, 2006. more
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