Although Rainbow Towing has been in business for quite awhile, you may want to check around before having your car towed here. Their trucks are great looking, clean and certainly painted well. It's in the customer service department that may have something lacking in them. The best thing to do when calling for a tow service is to ask a few different people around. Ask your local police for some advice. Call your BBB. I think their customer service skills could improve. Always ASK right up front what the charges will be and what if any storage charges "may" be incurred so there are no misunderstandings.