I had a move scheduled for 1pm and received a phone call after 3pm from the Moving Team that they had just finished the job before me and would be on their way shortly. It became all too clear at 3:30 when they called to say they were on their way for real that I would be unable to move within the guidelines of the building I was supposed to be moving into. I called the office and let them know the situation and instead of an apology, I was met with rudeness as if the situation were my fault. I requested a specific time and a discount (really, I think I was entitled to one since I had to take yet another day off work), which he did grant me. I really can't stress how unprofessional this person's behavior was through the entire process, I do not recommend this company.
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