I was really impressed by the way in which http://CertifiedMovers.net handled the pickup and packaging of my possessions in New York. However the delivery in Phoenix was terrible. The guys delivering kept on delivering to me the possessions of other people who were on the same truck! http://CertifiedMovers.net subcontracts their moves to outside movers, they told me if they see a FlatRate sticker on a box, they figured it was mine. In the chaos, and the disassembled furniture that they left behind, one box of probably our moved valued possessions was not delivered. I have no doubt that the movers gave the box to someone else who decided to keep our treasured things.
In the ensuing weeks, the customer service rep totally blew me off, lied to me about the efforts she was making to track down the box, and really didn't do anything until I ask for the name of her manager. It was really disheartening.
http://CertifiedMovers.net's quote was almost $400 more than any of the quotes that I got with other movers, and I went with them because I trusted their salesman and thought that I was going to get a quality, hassle-free move. I was wrong. I strongly encourage you to think twice about using them as a long-distance mover.
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