This was the single worst moving experience of my 18 years in the city. Yes they were on time. However the packing job done at the pick up by the foreman left a $500.00 chair worthless. The problem - he packed it unwrapped in a box with a wrought iron table completely damaging the finish on the wood chair. At first he denied it -said it was like that when he picked up. Then he said "it would come off with water." Then he admitted he packed it poorly. Problem - insurance deductible is $500 so if you opt for insurance and a screw up like this happens, youre liable regardless. So the overall charge was an additional $500 to us, not the "Flat Rate" promoted by the company. They attempted to pay us off with a $100 courtesy check. We cashed it and will talk trash about them as often as possible. Simply sloppy, discourteous employees with no sense of customer service whatsoever
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