We never used to go to the Lube Stop. However, one day our car had a light pop up on the dash that we needed engine coolant. We went to the Lube Stop, and they took us right away and looked at it. They said it barely needed any and topped it off. They also saw a tire was a little low and added some air to it for us. When I asked how much I owed, they said it was on the house. I go there all the time now, and the service is still great.