I had read all the posted comments before I called this salon. I wanted advice on style and it looked like this might be a good place. At random, I was assigned to Michael, who several people have written about. There was at least one review that said he was distracted and didn't focus on the customer, that he talked to other people throughout. So when we started, I told Michael about the review and said I hoped that wouldn't happen. It did not. He was great. He paid attention to my facial structure, my lifestyle, and my vague style goals before he started. We talked about what he wanted to do and I agreed. I am very pleased with the result. I would go back to him in a hearbeat. PS - Lots of people have said that Seven is way overpriced, but I did not find that to be the case.