I had to call them when our septic tank backed up into our house. We called around to a few place but they would have had us wait for a week to get it cleaned out. we called cape fear and they came out the very next day. The guy came dug up the area pumped it out and then cleaned up around it and put the grass back over it. The price was good too. only 150.00 to clean it out.
A few days later I got a call from the company and they wanted to ask me about the person that did my system and how he acted. They were making sure he acted in a proffenional way and that he got the job done and if I was happy with the work. Now that is surprising because almost no one does that any more, and just the fact that they took the time to make sure I was happy and that everything was working really had me floored. I told them we were very happy and that we would tell others about them and how well they got the job done. We would use them again if we needed too and would be happy to tell others. Its a great service they provide.