I went here looking for a pink razr phone. They wanted to charge me $200 when online and in all the other stores it was $130. I dont know why this store charges more, but they do. Also, they dont give you any free accessories. There is a place called W Wireless that will give you a free case with purchase of a phone and their prices are reasonable. If you have a problem with your phone the kids that work in this store always tell you to just send it into the company. All other VZW stores I have been to at least try to fix it first, or they send it in for you.