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Uneven with a mediocre service department - Review by Roy O | Gateway Toyota A Unitedauto Dealership

Gateway Toyota A Unitedauto Dealership

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Uneven with a mediocre service department 8/15/2005

Gateway Toyota will do their best to get you to commit to buying a car, but, like most car dealerships, they'll also do their best to screw you once you do commit. When you think the deal is done, a last-minute (read costly) glitch will come up with the financing, even though they told you hours before that you were approved at a certain rate. And if you have to bring the car in for service, be prepared to wait and likely be unhappy. While their car service support staff appears to be friendly, they are know-it-alls who will tell you that a problem is fixed when it isn't. If it's under warranty, they won't fix a problem unless you kick and scream and even then, it's a 50/50 shot that you'll get the fix you'll need. They do their best to make you feel stupid while giving you a big smile. more
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