We have been to Pigeon Forge dozens of times and the rooms are all about the same. Most of them are in need of being referbed, but the people are what makes the stay enjoyable to us. The employees at the Grand Inns were very friendly, Paula Adkins(General Manager) was the most friendly person we came across while stayong down there. If you want a place to stay with good people, try Grand Inns of America. Tom and Jerry.