My move was from coast to coast. It was from Florida to California. I look on the rates of this page and believe it since most of the reviews were 5 stars even though there were not much in between. I call the company and all. It was set up. Pick up was fine just that they charge 50% at least on pickup, it was okay. I did not check exact time but it was around the time they told. Then at arrival, we need to pay before checking if items were complete. We pay since we recognize some items. I was checking all the items and they end up missing one item and they call and it was still in Florida and he promise that he will bring it the next week. Never heard of him anymore. I call the salesman who was attentive when presenting the service but now he just forward me to dispatch. The guy at dispatch sound careless about the item and offer me the claim. I want my item not the claim and the base insurance with the item is $0.60 per pound which is nothing except if those were rocks. I had some important books and other values in there. This is a real review. I give them an extra start for almost carrying everything. However, bad service on missing items. Lucky those that have everything.
more