Went to Fatburger tonight for the first time because I was craving a good hamburger.
The food was hot, fresh and tasty, but unfortunately, they totally confused the two burgers that we ordered. My husband wanted a Kingburger (1/2 lb. beef) with everything & fries, and I wanted a Fatburger (1/3 lb. beef) with limited toppings & onion rings. We got a Fatburger with everything with the onion rings and a Kingburger with limited toppings with the fries...
That said, we didn't realize it until I hit mayo about half-way through my burger. (I guess they were fine then, huh?) The onion rings and fries were mediocre at best, but they were hot and fresh. My husband enjoyed his shake, and our kids liked their burgers as well. It definitely satisfied my burger craving.
As far as service, other than the burger screw-up, they were fast and friendly. They have someone "on the floor" to bring you your food and to keep tables clean. The gal tonight was doing an outstanding job.
We'll go back again, and hopefully, get what we ordered!