I am new in town. Got a free oil change coupon in the mail for this company. I needed an oil change and my brakes were feeling funny so I thought I could kill 2 birds with one stone.
I called and made the appointment for the work and tried to find out the catch on the oil change but the guy on the phone Dave I think swore there was no catch. I am thinking once I get there they will charge me $20 for getting rid of my old oil or say sorry doesn't apply to your car. But I figured it would still be cheaper than Jiffy Lube and they have always been hit or miss.
So I go in and they fill out my work request and I am all prepared to argue that they said the oil change would be free but they don't hit me up for anything no extra charge for my car, no charge for the filter no charge for nothing!
Wow thats a suprise! So I ask them to check my brakes cause my car has over 50,000 miles and the brakes don't seem to work as good as used to. So they ask a bunch of questions about my brakes and I waited for them to check my car again, no charge to check my brakes.
So the guy comes and gets me and shows me that my brakes are still good, the rear brakes are just a little out of adjustment. They charged me $50 and now its as good as new.
Maybe a customer shouldn't be suprised when a place gives you something for free and it's really free but I am. Or when you ask for something to be checked and its really ok. Maybe I should not be suprised that the people at the shop are friendly and professional and clean. Or that the shop and waiting area is clean and orderly and well lit, But I was. This place is a gem and I highly recommend Affordable Tire and Brake!
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