I took my older Toyota in for service after noticing fluid leaking from the power steering rack. I’m about to give the vehicle to my son who is away at college and I really wanted an expert once-over so he wouldn’t have any unpleasant surprises in the middle of nowhere on his drive back to the Pacific Northwest.
In their inspection, JC Repair noted a few minor things in addition to the items I already knew about. They could have suggested some costly work, but they didn’t. I’m already liking this place.
I got the car back and the rear hatch was working well for the first time in years, better than the Toyota dealer’s attempt at a fix when I had recall work done last year.
But then things started going wrong. I noticed a mistake on the invoice and steering fluid leaking. I brought the car back in and they addressed both promptly while I waited even though they had a full load of work on the day after a holiday weekend. How they handled these two issues impressed me. I now have a new favorite mechanic.
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