My gas fireplace stopped working. It hadn't been tuned up for a number of years and SW Fireplace suggested a $308 service package that included cleaning, necessary adjustments, and labor to replace any defective parts. Roy, the tech, showed up at the beginning of the 3-hour appointment window I was given and replaced the defective gas valve and a weak pilot light assembly. He cleaned all the glass and the unit works and looks great. I highly recommend SW Fireplace.
more