This is my second car/purchase through Michael Grega and Wesley Chapel and I couldn't be happier and more appreciative than I am now of the hard work, quick response and empathy that was shown to me. I was involved in a car accident, and pretty shooken up. Michael immediately reached out, to find out how I was and to offer assistance because he knew there was a process ahead for me. Michael worked quickly and efficiently to get in touch with Kelley in finance to assist me with the mountain of paperwork I was going to need for my insurances, etc. Within 24 hours, Kelly had emailed me all the papers I needed and got in touch with me about the process and to also offer her condolences as the car that I lost was my dream car. Because of Michaels communication and Kellys quick response I literally got my items needed done which lessened my stress and made for me to actually breathe a sigh of relief. There was no pressure to purchase a new car, but Michael knew I needed it, and assured me when I was ready he would be willing to help me. Because of the great customer service from Kelly and Michael I knew I wasnt going to go anywhere else but to Wesley Chapel. Because of this ease I was ready for my new car and due to living an hour away I contacted Michael and he did what he does best and reassured me of my? chosen car, had the paperwork ready and made the process, again, seamless and stress LESS. I cannot say enough about Michael and wonderful attitude towards his customers, and he has me as a loyal customer for a lifetime, and to have Kelly emmulate that same type of customer service solidified my confidence in Wesley Chapel and their staff. Thank you Kelly and Michael...it meant the world.
more