Christian Brothers has always been my go to plumber/AC. However, whomever they have employed or use as marketing estimates to their customers or potential customers should be fired!
Giving a job estimates to customers with choices of features / options with one of them being ONLY a labor cost of over $800.00 is a sham. In my case, over $800.00 was one option that DID NOT include a hot water heater is out of line and not very Christian. It's designed to force you into purchasing high price services, options and product.
Though the final agreed upon price, after using influence of one of the owners was tolerable (still overpriced) and the actual service/installation was outstanding- I would be hard pressed to call on them again. It's not rocket science to know what is needed to install an electric hot water heater but to be treated at the time of need (they won't give you a price over the phone) to pressure you into a decision with outrageous pricing was actually worse than buying a car!
My advice - shop around. Don't get sucked in to Christian Brothers marketing scam when their service/installers show up. I actually felt sorry for the service techs. They were polite, knew their stuff but we're held back of doing the right thing by corporate chains if you understand the biblical reference.
Again, I deeply appreciate Chip and the service techs. The service techs were some of the best I have ever met. It's my hope they at least see some of extraordinary profits in their pockets- they deserve it!
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