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We are batting 50/50 - Review by citysearch c | Perfect Home Services

Perfect Home Services

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We are batting 50/50 2/15/2017

Our first experience with PHS - not good. We were pleased with the customer service resolution. Our second experience: we were to have 2 technicians out on the same day. One showed, one did not and lied about it. Someone was supposed to contact me - they never did. Called back to inform them, spoke to a manger who thanked me for the information and offered to come out himself... but I kind of felt dismissed. On the plus side the technician that came out who actually showed up was great. Unsure if I will continue to use, inconsistent service at best, lied to at worst. more
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