We purchased a grill in 2006 and both times it stopped working (due to minor glitches over the years) the folks at Southwest were always so professional and service was immediate. Last week it gave out again. Debbie I. was wonderful and was able to get us quotes on a new grill right away. She was extremely professional and personable! The good news was that after 11 years our friend was able to fix it with a quick clean! I would highly recommend these people....work with Debbie if you can!
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