John is an astute diagnostician, who quickly and correctly assesses my repair and maintenance needs, and very competently completes what needs to be done, and advises me to 'schedule/budget' for whatever can wait a bit. John impresses me as a very honest man; I'm confident not only that he'll go above and beyond in servicing my automobiles, but that the bill will be fair. John is part of why I buy Hondas.
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