I was not entirely pleased with Alaskan Home Services. My unit was not installed correctly originally and it took 18 months until it was finally fixed, and it just was wrong. I've tried to think of how to put this... There was a condensation problem and I had to research it myself and I had to keep calling back to tell them about it. They were always willing to send someone out to look at it but it took several levels of technicians until they finally sent somebody who actually installs these things and they agreed with me and found the problem. It was installed wrong to begin with. They said they fixed it but it still was a problem the following winter. They always responded and they always talked to me but never took care of the actual problem except eventually through my insistence.
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