One of their cabs double parked illegally in the middle of the street in my quiet, residential neighborhood, while the driver honked his horn repeatedly for over 10 minutes.\r
\r
When I called the company to say that if he didn't stop I was going to call the police, the dispatcher's only answer was to say, ""you're free to do that ma'am"" and to ask for the car #, which I gave her. \r
\r
No apology, no indication that the driver was out of line...great customer service Germantown Cab! Next time I won't wait--I'll just call the police.
more