I was blown away by Martin Water's exceptional customer service and the knowledge of each technician with whom I worked. Loren Martin is the best! He went above and beyond to make sure he understood the needs of my household, recommended equipment that would help address our water issues, and took the time to make sure we understood how the Martin Water system worked.
Loren was so friendly, knowledgeable, and always treated me and my husband with respect. He has such an easy-going, down-to-earth, and honesty demeanor -- it was a pleasure to have him in our home and to work with him on creating the Martin Water system that was best for our situation.
On installation day, Dave was the technician on-hand; he was wonderful! Dave is an installation machine -- he came in and went right to work pulling out the old equipment and installing the new ... I never saw that man take a break once. Without asking, he tethered waste water lines going into our sump pump from our washing machine to make sure the didn't back up or cause an overflow problem with the lines coming in from the water system. After everything was installed (and I'm sure he wanted to go home) Dave showed me how everything worked and listened to and answered my questions.
From start to finish, my experience with Martin water has been exceptionally wonderful. I will recommend them (especially Loren and Dave) to everyone! Great business model, keep up the fantastic work!
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