I had Terminix come out Friday, Sept 26th. to our apartment for a bed bug extermination, and the service and been outright terrible.It started on Friday, the day of our appointment. It was scheduled between 1 pm and 3 pm. The exterminator didn't arrive until 4:15 pm, a full hour and 15 minutes AFTER the two-hour time slot we were told. I also did not know they were late until I called Terminix support at about 3:30 pm that day. I also had not known our apartment had actually been treated until I mentioned it to our apartment staff at 5:30 pm! Nobody called to tell me they were late, and nobody called to say it was done. This was immensely inconvenient, too, because we were not allowed back into the apartment for another 3 hours after I got home from work just because our exterminator ran so horribly late. Dealing with customer service hasn't been much better.\r
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Karla Sargent is the person I've been talking to and she's very untimely getting back to me about anything. She said she'd ta
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