I chose to work with Sammamish because there was easy access to good info on the website, the emails and phone conversations with Michael helped me to determine his level of responsiveness to me as a customer, and his ability to demonstrate patience (as in having to hear the same questions over and over again from different customers) and showing expertise as a subject matter expert when answering my questions. I found out about them during my research when polling family, friends and colleagues for their referrals and recommendations. I appreciated the high level of customer service. Very positive experience working with all of the staff involved in my transaction.
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