I called yesterday to have my computer repaired. It was an emergency due to my job responsibilities. Within a few hours I had a technician at my door to work on the computer. Rob was professional, respectful. He answered my questions to my satisfaction. I have been a customer of NuAge PC, LL for at least three years and anytime I have had a problem with my computer and call for assistance, I have been pleased with the services and the technicians services.