OK cleaning job, but expensive - some of the cleaning solution solidified and caked up on the bottom of the stairs. They fixed this when they came out the second time to re-repair poorly done seams in two places. Never let them try and repair seams in looped/berber carpet. Carpet is clean but now looks worse than before they came out due to the ragged seam repairs. I didn't read any reviews prior to hiring OOPS but just listened to Berry's radio show recommendation - I won't use them again.
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