I have a service contract with Service Specialties Inc. The most recent time that they came out, they replaced an A/C unit and a fan in the attic. On the proposal that I signed, it indicated that there would be a humidity and temperature control. It did not actually come with that. I followed up, expecting at least a price cut or some negotiation but they did not offer anything. You would think that clients that sign an annual agreement would get some sort of priority treatment but that certainly is not the case. I am considering not renewing my contract. I get flyers in the mail advertising the same services for less money and you do not have to sign a contract.
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