It was a late Friday night around ten o'clock. I was traveling through Chattanooga to get to my aunts house in South Carolina. Ten miles outside of Chattanooga Tennessee my 2001 Volkswagon Jetta started to loose power and slip very badly when taking off at a complete stop. I stopped at a red light on Lee Hwy trying to get off the interstate and my car just quit moving right there in the middle of the road. To make matters worse it was insanely pouring down rain and lightnening like crazy. The rain was coming down so hard I couldn't even see in front of me with the windshield wipers on. My car just quit moving forward. I pulled out my I phone and called several phone numbers for different mechanic shops that would work on transmissions. Nobody answered the phone except Jason at Hi Tech Transmission & Auto Center. I was scared to death because I was sitting in middle of the road and could not see. Jason told me to keep the car running and turn on my hazard lights. Funny thing is that I know to do this normally but I was in such a panic I couldn't think. I turned on my hazard lights and left the car running. About 20 minutes later a tow truck showed up from his shop. The guy had a rain coat on and gave me an umbrella to stand outside my car while he was loading it up on the tow truck. The tow truck guy offered me to ride with him to drop my car off at Hi Tech Transmission & Auto Center. We drove to their shop, dropped off the car, the driver then dropped me off at a nearby hotel so I would have somewhere to stay for the night. I called the next morning to Hi Tech Transmission & Auto Center. I spoke with the secretary there and she told me that Jason was a great guy and has helped a lot of people and she loved working with such a good bunch of people. She patched me through to Jason. He had already checked the car for me and it turns out that it was just a leak on the pan that caused all of my transmission fluid to run out of the vehicle. He said that he needed to replace the pan and the gasket on the bottom of the cars transmission and put fluid in it and that may be all that the car needs to make it run correctly again. The cost was $149. I told him to go ahead and do the work. He called me back about 2 hours later and told me that the car was ready and that he was able to get the parts a little cheaper and that it would only be $129 instead. I got a ride to Hi Tech Transmission and waited in their lobby until they test drove my car on the highway to make sure it was driving correctly since I had to go such a long way. They have a nice shop and they appeared very organized and in touch with their profession. I was so scared that I was going to need a transmission replaced but that wasn't the case. I'm a woman and don't know a lot about cars and especially transmissions. I'm sure they picked up on that :). They could have said I needed a new transmission and did whatever but they even offered for me to watch the work they were doing when I was on the phone with him earlier. I am so thankful that they answered the phone that night because otherwise I would have been so screwed. I'm also glad to know that there are good honest hard working people out there still in this economy. I recommend them fully to anyone who needs and honest mechanic that knows their stuff. For me that night, they were lifesavers. When I got ready to pay the bill it turns out that I was eligible for a discount of ten percent because I am in the military. I just could not have had a better experience. They were fabulous for a damsel in distress.
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