Moving is stressful enough without having the two crew men you hire arrive at your apartment, with the chief (with a major attitude) telling you that you have "way more stuff than they were told" and so it would cost much more than what you were quoted because it will take them 4 hours to move you (it didn't), also telling you about all of nickel and dime surcharges on moving materials which weren't mentioned by the sales person who booked the job (what moving company charges extra for basic moving materials?). In addition, they told me I would be charged extra because it was raining out, and said obnoxious things like: "it has to be worth it for us. We gotta get paid too, and this doesn't include tip." When they arrived at the house I moved into (my move was from Manhattan to Long Island), they took no care with my belongings, as they broke several items as well as the molding in my wall. They also took the 59th Street bridge from the city to Long Island, which is known as the long way to get there, and I believe they took that longer route intentionally since they were getting paid for travel time. I wish I could remember the name of the crew chief...his attitude was just so awful...he kept complaining to me and my boyfriend about the travel time and traffic (for which they were getting paid for), while they gruffly threw my furniture around.
Pros (sort of) - Even with the additional nickel & dime surcharges they still ended up being cheaper than other companies I got quotes from. Guess you get what you pay for!! Also, despite the negative things I said about the moving men, they were efficient (it took them only about an hour to move me out), which is why I don't understand why they complained so much when they first saw my room and told me it would take 4 hours! They also allow you to claim damages (of which I have a lot) so we shall see what happens with that. But pretty annoying that because they broke my furniture and wall I have to take the time to fill out a claim sheet.
All in all it was an unpleasant and stressful experience with them, and I would never recommend them or use them again.
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