My initial appt. was made thru Whirlpool as it was warranty work. The Appliance Dr. then called and confirmed the appt. The technician (Devon) called when he was on his way and showed up exactly when I was told he would. He diagnosed the problem and ordered the part. The woman in the office called when the part came in and scheduled the next appt. right away. Once again Devon came out as scheduled, replaced the part in a professional and timely manner. He also helped me with my frig while he was here. He went above and beyond what was expected, and I would definitely use this company in the future! (I would also request Devon if possible).
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