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Editorial review from Citysearch - Review by citysearch c | Toyota of Irving

Toyota of Irving

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Editorial review from Citysearch 4/30/2014

1) Hidden microphones\r 2) Women need to bring a man with them (Still, in 2014. I know, right?)\r 2) Refused to return my car keys despite frequent, polite requests. (I can't imagine that power play if I had been a man)\r 3) They require a full credit check, with SSN, before they will allow you test drive a car.\r \r I went for a test drive with a friend. Back at his desk, the salesman left me for a good length of time. Through the hidden microphones, they listened to my conversation in which I expressed my disappointment and discussed trying other cars. \r \r The salesperson returned, and a power play ensued in which he refused to return my car keys (a possible trade in). He was playing with me as a cat plays with a mouse. Several polite requests were utterly ignored. Finally I threatened to cause a scene if he didn't return my car keys.. He wasn't budging, so I caused a scene, yelling at the top of my lungs (seriously!). He **still** didn't budge (WTH?) so I stood up and used my toughest ""Mommy"" voice to *order* him to get my car keys. NOW!\r \r On the way out the door, another sales person followed me, to harass me about wasting their time. I'm handicapped, so I walk slowly, and the salesperson harangued me the whole way back to my car. Then he stood and stared me - with his best effort at an intimidating glower - until I backed the car out and left. \r \r On the drive back, my friend was incredulous that such a demonstration would be required - *and* that I would actually do it!\r \r I did some research, and hidden microphones and holding your car keys are common tactics among unscrupulous dealers. \r \r I honestly wanted to buy a car this week, and I will. But, it probably won't be a Toyota, and it *certainly* won't be at that dealership! more
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