I wish I would have read these reviews before we booked our car. The ride from JFK to our hotel in Manhattan was fine. However, the ride back was unacceptable. We ordered a town car and what showed up was a minivan. A MINIVAN?!! The ride in the mini van made my husband sick and before we got on a plane no less. Below is there response to our "inconvenience" and my reply. Be warned - they are a rip-off that need a lesson or ten in customer service. Never again. Ever.\r
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FROM DIAL 7:\r
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Dear Ms. Cantu,\r
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Please accept our sincere apologies for any inconvenience you may have experienced on Monday, April 4, 2014. \r
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In acknowledgement of the inconvenience you have experienced, and as a testament to our appreciation of you as our valued customer, we would like to offer to you a paperless coupon to be used towards a future reservation with Dial 7:\r
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Value: $ 5\r
Key Code: CC913151\r
Expiration: 07/31/2014\r
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Please be sure to have your personal Key Code available for your opera
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