I called the company to come out and repair a functioning dryer that was not heating. He explained his $79 service charge policy (if i got the repair done the same day, then the $79 would be absorbed into the repair) and i agreed. He proceed to diagnose and told me it was the door assembly and it would cost $249 plux tax. I told him to go ahead and repair. He completed the repair, i signed paperwork, paid and he left. I proceeded to put my 1st load in the washer, then the dryer. It ran for over 30 min and still not heat. I called him back no answer. I texted him and still no answer. I called him the following day and his son answered and proceded to tell me that the repair was done and they have done their job. After arguing for 30 min that it was still not drying and he told me he would come back out Monday. They never showed. I called them again and they said he was going home, but would stop by. He opened the dryer and within literally 5 min had the broken heating element out. I asked why he did not repair while out on the first time and was told they fixed had fixed the problem and i had signed off. After arguing again and being called crazy, my husband had to step in paid them another $30 to complete the repair and leave.\r
Needless to say this is not an experience that went well and would definitely would not recommend or hire these people again.\r
Please be aware.\r
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