Dear Manager,
My name is Guy Walter (Invoice 561472) Tech was Brian. Service call today 3-10-14
Brian came out to our house this afternoon to repair and small problem with one of our toilets and my wife Pat Walter was home for the repair.
I feel very strongly she was taken advantage of due to her being a female! Every few minutes found another problem to pad the bill, which should have been about $150.00 total turned into $297.00 and was $400.00 until I told Brian on the phone to get out of my house, then he stated he would do the work for the $297.00? I know what these parts cost and I probably could have completed the entire job for under $100.00.
I will go as far as I need to go to make this situation public including the BBB unless you lower this bill at least $100.00?
My wife paid Brian in full with a check.
Please advise what you would like to do about the price gouging that we just experience with your company?
If I do not hear from you in 24 hours I will proceed.
Guy Walter
Creekwood Shopping Center
7381 52nd Place East,
Bradenton, FL 34203
Phone: 941-739-6400
Fax: 941-739-6440
guy@hpfcc.com
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