Very deceptive business practices in the business of orthotics and insurance. Floor price for orthotics is 475.00 if you have no ins but 690.00 to insurance carrier so your out of pocket is higher when you do not have 100% coverage. They ask for 100.00 deposit before ordering but do not take any time to advise you of what you costs could be. I was told 100% coverage and they moved my appointment up to be sure they utilized the insurance approval but I would of been presented with a 340.00 bill when I went to pick them up. What a shame as the Doctor seemed to be decent but the staff, especially billing, leaves much to be desired. Kelly Bruce, billing manager, thought that this was all ok. Someone needs to review this and CDHDP has been informed.
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