RUDE RUDE RUDE I have been a customer for 5 years, never been late or had any billing issues. They didn't send me a bill this last service period. I don't keep track of that stuff I'm busy! If I don't get a bill I'm not going to magically remember to pay it - especially when 3 months goes by between bills. I got a letter in the mail saying no payment was made I thought it was a mistake but didn't have much time to call on it before they stopped my service. Not even a phone call after 5 years being a customer? Really? If you are going to leave someones trash in the street that has religiously paid you for the last 5 years pick up the phone and call to make sure, leave a message, something! Or at least let them pay over the phone and go back and pick it up this wasn't my fault! When I called I was pretty much told tough we aren't coming back til next week. Really? I have cancelled my service with them and found it cheaper so maybe they did me a favor.
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