I'm giving Pappardella "only 2 stars" but this 100% due to their grubhub/delivery/order/process execution. The food from the restaurant, if you can get it, is actually closer to 5 stars. But of the 5 times I've ordered from them via GrubHub, only 1 time came in on time and accurate, 2 times fairly late (over an hour), 1 time was ridiculously late (nearly 2 hours), and last night's order, while on time, was the incorrect order (and yes, i checked what was in the system against what I received)... to make matters worse, grubhub's policy of giving someone 5 to 10 dollars when something is wrong does nothing to fix things... after receiving the wrong food, why would i want a $5 dollar credit and a note saying that "grubhub is sorry but the restaurant is closed and there is nothing they can do...." not sure if the same issues exist with seamless, but seams i should at least try it out...
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