We are met promptly by the service rep. Our car is then taken while we go wait in the waiting room which has been updated since our last visit. Good improvement. Were told that the car would take about 1 3/4 hours to be serviced and it was ready right on time. Everyone is pleasant and friendly. Even tho' you know your pockets will weigh less when you leave it is done in a friendly, pleasant way. Scott Bean was a pleasure to have as the service rep.
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