I was told in 2 different conversations that the control arm would be replaced. This is a recall issue. Service stated they were not looking at them, only replacing. 2nd time was when I need to replace the leaking power steering rack prior to the control arm being replaced. This was per the technician and service advisor. The manager could not recall the phone conversation we had when I was questioning the recalls. Control arm was not replaced. Service advisor and Manager was not helpful to resolve the issue. I was not able to submit this without a star rating, I would truly not give a star.
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