My friend had chosen to use this company for her wedding pictures and is having an awful time getting in contact with them and having any follow through what so ever. Ken is extremely rude and does not follow up with her when she asks, their office management does not confirm or email her back about any of her appointments, the only time any one is ever in contact with her is when they are asking for money. The contract is very vague and misleading. We were hoping to see if anyone on here has tried to get their money refunded and what steps they had to take. Any feedback is appreciated.
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