I am the manager and a current resident at the Village at Juanita Beach Apartments since early 2010. In my capacity as a resident, I post my response to the review below by Sickoyo S to show readers that: (1) negative reviews are often driven by the perception that the former resident was improperly charged cleaning or damage fees; (2) negative reviews omit critical facts that a fair and reasonable person would consider essential to make an informed rental decision, and; (4) there really is another side of the story that offers those critical facts without the negative emotions and with viewable and verified documentation, and; (4) any reader who takes the time to visit and tour with us will receive contact information for our current residents so you can authenticate that what Sickoyo posted is…well, just false, for lack a better term.\r
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Sickoyo S is easily identifiable as one of two former residents who were roommates here at the Village. We keep good records here, including apartment and maintenance records. Sickoyo’s apartment and maintenance records show a different story with real and undisputable facts. In Sickoyos’ review below, Sickoyo “forgot” to mention: (1) the dirty and damaged condition of their apartment after they moved out; (2) the multiple pictures confirming the cleaning and damages costs as fair and reasonable; (3) the unpaid water and sewer bill that amounted to one-half of the total charges assessed on move-out, and;(4) the account, Sickoyo’s balance due account, was eventual turn over to collection for failure to fully pay these charges.\r
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Given the above, Sickoyo’s review comments below are the result of emotions run-amok—Sickoyo was, as Sickoyo see it, unfairly charged for cleaning and damage costs and the only way to balance those unfair costs is to “anonymously” post false and misleading reviews. When 50% of Sickoyo’s move out charges are due to their own neglect in not paying their water and sewer bill, we take the posting “hit.” Reasonable readers of Sickoyo’s review ought to be able to easily ascertain that the comments are so off base, so outlandish, that they cannot be true. Commonsense says that if one or more of Sickoyo’s comments were true, we would not be in business. \r
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Summary: Yes, the area is great but we also have the best price per square foot in the area, plus, the management, maintenance and neighbors are first class! I am confident that fair-minded and reasonable readers, when presented with real facts, and, real opportunities to authenticate the value of living here at the Village via current and past residents, will choose the Village as their next home.\r
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